Privacy Policy
Last updated: September 2026
This policy explains what information Freska Gibraltar ("Freska", "we", "us") collects when you visit this website, and how it's used. Freska operates Freska Gibraltar's locations across Gibraltar; contact details for each are on our Contact page.
Information We Collect
This site doesn't have sign-up forms, accounts, or online ordering — it's an informational site. We only receive information about you if you choose to contact us directly, for example by:
- Emailing one of our published addresses (such as manager@freska.gi)
- Calling or messaging one of our published phone numbers, including via WhatsApp
In those cases we hold whatever you send us — your name, contact details, and the content of your message — for as long as needed to respond to you and handle any booking, catering order, or meal plan you arrange with us.
Cookies & Tracking
We don't use analytics or advertising cookies, and this site doesn't track you across other websites. Our hosting provider (Cloudflare) may process standard technical logs (like IP address and request time) purely to serve the site securely and reliably; we don't use this data for any other purpose.
Third-Party Services
A few pages load resources from other providers, each governed by their own privacy policy:
- Google Fonts — used to display the site's typefaces.
- OpenStreetMap / Leaflet — powers the interactive map on our Locations and Contact pages.
- WhatsApp — used only if you choose to message us via a WhatsApp link.
How We Use Your Information
Any information you send us directly is used only to respond to your enquiry, fulfil a catering or meal plan request, or otherwise deal with the reason you contacted us. We don't sell or share your information with third parties for marketing purposes.
Data Security
We take reasonable steps to keep any information you share with us secure, but no method of electronic storage or transmission is completely secure, and we can't guarantee absolute security.
Children's Privacy
This website is not directed at children, and we don't knowingly collect information from children.
Your Rights
You can ask us at any time what information we hold about you, and ask us to correct or delete it, by contacting any of our locations directly — see our Contact page for details.
Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated date at the top.
Contact Us
Questions about this policy? Reach out to any Freska location listed on our Contact page.